We respect your privacy

1. At HAPPY STRIDE (Junko Fujita T/A Happy Stride ABN 18 084 161 692), we are committed to protecting your privacy in compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your information.

Storage, collection and use of your information

1. Our website (https://happystride.wixsite.com/mysite) is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. The information you provide to us via our website may be stored through Wix.com’s data storage, databases and the general Wix.com applications on secure servers behind a firewall.

2. When you visit to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

3. We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit. To view which cookies are stored on your computer through our Wix.com website hosting, please visit this webpage: https://support.wix.com/en/article/cookies-and-your-wix-site.

4. Outside of the collection, use and storage of your information through the Wix.com platform, we may from time to time use other means to store the information you enter onto our website or provided to us directly or indirectly in other forms.

5. Generally, the information we receive, collect and store may include, without limitation:

   1. basic information such as your name, phone number, address and email address to enable us to send information and provide services; and

   2. additional information at other times, including but not limited to, financial or credit card information, information you provide when you interact with us electronically or in person, when we provide our services to you, and through our website.

6. In the event we receive information about you from third parties, that information will be treated in the same manner as the information received from you in accordance with this Privacy Policy.

7. All direct payment gateways we use on our website are offered by Wix.com and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

8. We may use the information collected from you to contact you regarding updates about our business or services including but not limited to promotional correspondence, to contact you regarding your account (including troubleshooting), to resolve a dispute, to collect fees or monies owed, to request information or feedback, or as otherwise necessary to comply with national laws as regulations, or in accordance with any agreement we may have with you. For these purposes, we may contact you in various ways including, but not limited to email, phone and sms.

Third party sites

1. We may from time to time direct you to other websites not owned or controlled by us including but not limited to through links posted on our website which are meant for your convenience only. This does not necessarily constitute sponsorship or endorsement or approval of these websites. As we are not responsible for the privacy practices of other such websites, we encourage our users to be aware when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Disclosure of your information

1. We may disclose your information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy and as required for the delivery of our services.

2. We may from time to time need to disclose or use your information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request, or to protect our copyright, trademarks, legal rights, property or safety, its customers or third parties.

3. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5. By providing us with your information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. If you wish to withdraw your consent, please email us at info@happystride.com.au.

6. Where we disclose your information to third parties, we will request that the third party follow this Policy regarding handling your information.

Security of your information

1. We are committed to ensuring that the security of the information you provide to us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your information

1. You may request details of the information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you or believe that any of this information is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@happystride.com.au.

2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Complaints about privacy

1. If you have any complaints about our privacy practices, please contact us at info@happystride.com.au. We take complaints very seriously and will respond as soon as possible upon receiving written notice of your complaint.

Changes to our Privacy Policy

1. We reserve the right to modify this Privacy Policy at any time, in our sole discretion. All modifications will take effect immediately upon their posting on our website. Accordingly, we encourage you to check back from time to time to review our Privacy Policy.